Book your session through our online system or call us on 01869 814 098.
Please arrive, to be let into the Centre at the time you booked. You will have your temperature taken and go straight to your safety briefing.
Your briefing session will start, you’ll be harnessed up and one of our instructors will talk you through the safety information and additional precautions in relation to Covid-19.
Time to Clip ‘n Climb – you will have a full 55 mins in the climbing arena, then 5 mins to debrief and remove harness. Remember #ClipClimbClean
Grab yourself a drink and bite to eat from the Clip 'n Climb Café.
Head over to our social pages and leave us a review or tag us in your photos. Please take a moment to complete our customer care survey.
Pre-booking of your Clip ‘n Climb session is highly recommended as our sessions fill up quickly. At the present time, as part of our Covid Secure policy ,we are not accepting walk in bookings, but remember you can access our booking system from your phone.
If one parent or guardian is bringing multiple children, some of which are not their own, that adult is responsible for that group.
Loose fitting clothes and trainers are recommended.
Only closed toe shoes are allowed. For safety reasons, we cannot allow sandals, flip flops, crocs or rock shoes into the Clip ‘n Climb Arena.
Please keep jewellery to a minimum. We do have the facility to safely secure jewellery if required.
Weight Restrictions – The minimum weight you have to be is 10kg and the maximum weight restriction is 150kg. This is to allow our Auto Belay to function safely.
Please ensure you arrive to be let into the Centre at the time you booked your session to enable us to sign you in and take your temperature. If you should arrive late we may not be able to fulfil your booking (no refund or amendment will be offered).
For large party reservations or exclusive bookings please email or call us click here for contact details.
For standard climbing bookings you can amend your booking up to 48hrs in advance of your booking date.
For Exclusive Climbing Sessions and Corporate Events you can amend your booking up to 14 days in advance of your booking date.
Unfortunately, we are unable to amend your booking if less notice is given. However, if you are unable to climb due to recognised symptoms of Covid-19 we will re arrange your booking to a date between 14 and 84 days from the date of the original booking.
Unless we are unable to provide the service, we do not offer refunds unless under exceptional circumstances.
Our family sessions are the perfect way for the whole family to enjoy the Clip ‘n Climb Experience together.
Your Toddler (2+ years) can climb with their older siblings as well as Mum and Dad.
These quieter sessions allow you all to enjoy the Clip ‘n Climb experience together, however please note that the Vertical Drop Slide and Stairway to Heaven will not be in use during these sessions.
Just be aware your toddler will need full supervision by a adult, whose feet are firmly on the ground, at all times in these sessions.
Arrive at 9am for your safety briefing, ready to enjoy your climb until 10am.
Our Family Sessions are on the third Saturday of the month 9-10am.
Our family sessions are the perfect way for the whole family to enjoy the Clip ‘n Climb Experience together.
Your Toddler (2+ years) can climb with their older siblings as well as Mum and Dad.
These quieter sessions allow you all to enjoy the Clip ‘n Climb experience together, however please note that the Vertical Drop Slide and Stairway to Heaven will not be in use during these sessions.
Just be aware your toddler will need full supervision by a adult, whose feet are firmly on the ground, at all times in these sessions.
Arrive at 9am for your safety briefing, ready to enjoy your climb until 10am.
Our Family Sessions are on the third Saturday of the month 9-10am.
