At Clip ‘n Climb Bicester, we all hope that you and your families have been keeping safe and well in these difficult times.
To ensure you and our staff remain safe, please see below the main changes we have introduced to reduce the risk associated with the presence of COVID-19 and in line with government guidelines:
Due to government guidelines in this period, you may only book as an individual or house hold group- including support bubbles (as per government guidance NOT school bubbles).
If it is apparent that your group is outside of this criteria, you may be asked to leave and no refund will be given.
During this period, we will not be able to allow anyone, not climbing into the centre. If your child attends primary school (4-11years) you must book yourself in to climb with them. If your child attends secondary school, they can attend by themselves, although not attending a parent/guardian must complete the booking and include their contact number.
Due to government guidelines in this period, groups may only consist of 6 people or people from 2 households. If it is evident that your group does not conform to either of these, you may be challenged.
To allow for social distancing to be maintained, non-climbers will not be able to enter the climbing arena.
If your booking is for a future date, after June 21st, please ensure you visit our website before your visit to ensure you are aware of current operations in line with government guidance.
Entry is controlled to ensure appropriate capacities.
Where possible we operate a one-way system, with entrance and exit routes clearly marked.
Doors and windows are open for greater ventilation.
Social distancing floor stickers, posters & digital signage in use around the site.
Activities have an enhanced cleaning regime operated within them.
Hand Sanitisers available throughout the building.
Card payments only, contactless limit £45
Our staff team have had additional training in the ‘new normal’ to ensure they are confident in new policies and procedures.
Follow social distancing do’s and don’ts at all times, in line with latest government guidance.
Book in at reception on arrival and then go to the briefing room.
Sanitise your hands on entry, walk over our sanitising mat on the way into the climbing arena, then regularly sanitise your hands between climbs.
Wear face coverings, except when seated at a table to eat or drink (government exemptions apply).
All user of the Vertical Drop Slide must wear face coverings.
During standard climb sessions, remember only climbers are permitted into the climbing arena.
All amendments to the way that we run have been made with the best interest of both you, our customers; and our staff. We will be ensuring we have contact details for your group and ask that you use the Track and Trace App when attending.
If you know you are unable to climb due to recognised symptoms of Covid-19 or being asked to self isolate please email us at email@example.com quoting your booking number; we will re arrange your booking to a date between 10 and 84 days from the date of the original booking.
If you are unable to climb due to a local or national lockdown, you will be issued a voucher code for the value of your booking to rebook once we re-open.
Thank you for your understanding and kindly ask that you adhere to these guidelines upon entry to Clip ‘n Climb Bicester.
We can’t wait to welcome back and we’re looking forward to seeing you in the near future.